Effective Date: December 3, 2024

TECHCHALLENGE SRL is here to provide an excellent and enjoyable gaming experience and recognize our responsibility in preventing problematic activity. We advise all players to take into account the following, and not game irresponsibly:

• • Play for entertainment, not to make money.
• • Avoid chasing losses.
• • Establish limits for yourself.
• • Do not let gambling interfere with your daily responsibilities.
• • Never gamble unless you can cover losses.
• • Take breaks.

See the below questions. If your answer to the majority of them is “YES”, we advise you take action to prevent gambling from negatively impacting your life:

• • Does gambling affect your work?
• • Has gambling caused arguments with family/friends?
• • Do you always return to win back your losses?
• • Have you borrowed money to gamble?
• • Do you see gambling as a source of income?
• • Do you find it difficult to limit your gambling?

What to do?

Listed below are reputed organizations committed to helping those who struggle with gambling problems, and can be contacted at any time:

• • Gamblers Anonymous
• • Gambling Therapy
• • GamCare

How we can help

We advise all players who are concerned about their gambling behavior to take a break by excluding themselves from their gaming account.

If a self-exclusion request is related to or caused by gaming addiction, the gambling account will be locked for an indefinite period or until the player provides an official medical report confirming full recovery from gaming addiction.

If the self-exclusion request is not related to gaming addiction, the account will be locked for a minimum of six (6) months. After the lapse of the 6-month period, the account will be automatically reopened.

We recommend that you contact all other gambling sites where you have an account and request self-exclusion there also. Alternatively, you may send us a request concerning global self-exclusion (this means that you will be blocked through all websites operated under Anjouan license by other operators).

We are committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activities.

The following measures are available to support players:

• • Deposit Limits: Players can set daily, weekly, or monthly deposit limits to manage and control their spending effectively.
• • Time Limits: Players have the option to monitor and restrict the amount of time spent on the gaming platform.
• • Reality Checks: Players will receive regular notifications about the time spent and the amount wagered during their gaming sessions, helping them stay informed and in control.
• • Account Closure: Players can easily request the closure of their accounts if they wish to stop gaming indefinitely.

Contact our experienced Customer Support team at management@techchallenge.co at any time to request this and they will kindly assist you.

Underage gambling

Players must be of legal gambling age in their jurisdiction (at least 18+) in order to play at betchaplin.com. It is their responsibility to be aware of the age restriction where they reside and play, and to confirm their legitimacy when creating an account at betchaplin.com. We also advise parents to do the following:

• • Password protect computer, mobile, and/or tablet.
• • Do not leave device unattended when logged into your account.
• • Make sure all account details and credit cards are inaccessible to children.
• • Do not save passwords on your computer; write them down and keep them somewhere out of reach.
• • Download filtering software (e.g. Net Nanny) to prevent minors from accessing inappropriate sites.